Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

www.aldevra.com‍
5865 Venture Park Dr
Kalamazoo, MI 49009
sales@aldevra.com
(269) 350-1337

This policy was last modified on May 29, 2025

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter or respond to a survey.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
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1. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
2. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

Do we use cookies?

This Cookie Policy explains how Aldevra LLC ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://www.aldevra.com ("Website"). It explains what these technologies are, why we use them, and your rights to control their use.

In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What Are Cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website. Website owners use cookies to make their websites function, operate more efficiently, and provide reporting information.

First-party cookies are set by the website owner (in this case, Aldevra LLC).

Third-party cookies are set by others to enable third-party features or functionality (e.g., ads, analytics).

These third parties can recognize your device both when it visits our Website and certain other websites.

Why Do We Use Cookies?

We use both first- and third-party cookies for several reasons:

Essential (strictly necessary) cookies: Required for technical functionality of the Website.

Performance and personalization cookies: To enhance user experience.

Analytics and advertising cookies: Served by third parties for targeted marketing and tracking.

How Can You Control Cookies?

You have the right to accept or reject cookies. You can manage your preferences via our Cookie Consent Manager (accessible in the banner or on the Website). Essential cookies cannot be rejected.

You can also configure your web browser settings to accept or reject cookies. Note that disabling cookies may affect your experience on the Website.

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Types of Cookies We Use

Essential Website Cookies

Strictly necessary to provide services and access secure areas.

Name: _grecaptcha

Purpose: Verify the user is not a bot

Provider: aldevra.com

Type: HTML local storage

Expires in: Persistent

Name: _GRECAPTCHA

Purpose: Verify the user is not a bot

Provider: www.google.com

Type: HTTP cookie

Expires in: 5 months 27 days

Analytics and Customization Cookies

Used to understand website usage and effectiveness of campaigns.

Name: ga#

Purpose: Distinguish users with a randomly generated ID

Provider: .aldevra.com

Type: HTTP cookie

Expires in: 1 year 1 month 4 days

Name: _ga

Purpose: Analyze user interaction with the website

Provider: .aldevra.com

Type: HTTP cookie

Expires in: 1 year 1 month 4 days

Unclassified Cookies

Still undergoing classification with the help of their providers.

Name: wp_wpfileupload_b0633a8eda734770acdc5b6eae93f820

Provider: aldevra.com

Type: Server cookie

Expires in: 2 days

Name: Priority

Provider: www.google.com

Type: Server cookie

Expires in: Session

Name: wp_wpfileupload_b0633a8eda734770acdc5b6eae93f820

Provider: www.aldevra.com

Type: Server cookie

Expires in: 2 days

How to Control Cookies on Your Browser

Refer to your browser’s help section for cookie management instructions:

Chrome

Internet Explorer

Firefox

Safari

Edge

Opera

Most advertising networks also allow you to opt out of targeted advertising:

Digital Advertising Alliance

Digital Advertising Alliance of Canada

European Interactive Digital Advertising Alliance

Other Tracking Technologies

We may use web beacons, also called tracking pixels or clear gifs. These are tiny graphics with unique identifiers used to monitor user behavior (e.g., email opens, website navigation, ad performance).

Most of these depend on cookies to function. Declining cookies may impair these technologies.

Flash Cookies / Local Shared Objects

Some websites use Flash Cookies (LSOs) to store data such as preferences or fraud prevention data. If you wish to restrict them:

Use the Website Storage Settings Panel

Use the Global Storage Settings Panel

Note: Restricting Flash Cookies may impact certain website functionalities.

Targeted Advertising

Third parties may use cookies or web beacons to deliver relevant ads across sites. These may gather non-identifiable user behavior data to tailor ads to your interests.

We and third parties do not collect identifiable personal information for targeted ads unless you voluntarily provide it.

Updates to This Cookie Policy

We may update this policy to reflect changes in technologies, laws, or our practices. Review this policy periodically for updates. The date at the top shows the most recent revision.

Contact Us

If you have questions about our Cookie Policy or use of technologies, contact us:

Email: sales@aldevra.com

Mail:

Aldevra LLC

5865 Venture Park Dr

Kalamazoo, MI 49009

United States

Phone: (269) 350-1337

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Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

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Interpretation and Definitions

Interpretation

The words with initial letters capitalized have meanings defined under the following conditions. The definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of shares, equity interest, or other securities entitled to vote.

Company (referred to as either "the Company", "We", "Us" or "Our") refers to Aldevra LLC, 5865 Venture Park Dr, Kalamazoo, MI 49009.

Cookies are small files placed on your device by a website, containing details of your browsing history and other uses.

Country refers to: Michigan, United States.

Device means any device that can access the Service such as a computer, cellphone, or digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes data on behalf of the Company.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Website refers to Aldevra, accessible from https://www.aldevra.com.

You means the individual using the Service or the company or other legal entity on behalf of which such individual is using the Service.

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Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

Email address

First and last name

Phone number

Usage Data

Usage Data

Usage Data is collected automatically and may include:

IP address

Browser type/version

Pages visited

Time and date of visit

Time spent on pages

Device identifiers

Diagnostic data

Additional mobile data (if accessed via mobile):

Device type

Device unique ID

Operating system

Browser type

Diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity and store information. These include:

Cookies or Browser Cookies – small files placed on your device. You can set your browser to refuse cookies, but some features may not work.

Web Beacons – small electronic files to track usage and email engagement.

Cookie Types:

Essential Cookies

Type: Session

Purpose: Authenticate users and prevent fraud

Acceptance Cookies

Type: Persistent

Purpose: Remember cookie preferences

Functionality Cookies

Type: Persistent

Purpose: Remember login details/language preference

For more details, refer to our Cookies Policy.

Use of Your Personal Data

We use personal data to:

Provide and maintain our Service

Manage your Account

Fulfill contracts and transactions

Contact you with updates or relevant information

Send marketing communications (if not opted out)

Manage your requests

Evaluate or process business transfers

Analyze and improve our offerings

Sharing Your Personal Data

We may share your data with:

Service Providers for operational purposes

Business Transfers during mergers or sales

Affiliates under confidentiality requirements

Business Partners for co-promotions

Other Users if you post publicly

With Your Consent for any other reason

Retention of Your Personal Data

We retain personal data only as long as necessary for the purposes outlined. We may retain certain data longer to:

Comply with legal obligations

Resolve disputes

Enforce agreements

Usage Data may be retained longer for security or functionality analysis.

Transfer of Your Personal Data

Your data may be transferred to—and maintained on—servers located outside your region. By submitting data, you agree to this transfer. We ensure reasonable safeguards and protections are in place.

Delete Your Personal Data

You have the right to request deletion of your personal data.

You can:

Delete information via your Account settings

Note: Some information may be retained where required by law.

Disclosure of Your Personal Data

Business Transactions

If we undergo a merger or sale, personal data may be transferred. We will notify you in advance.

Law Enforcement

We may disclose data if required by law or a valid request from public authorities.

Other Legal Requirements

We may disclose data to:

Comply with legal obligations

Protect the Company’s rights or property

Investigate wrongdoing

Ensure safety of users or the public

Protect against legal liability

Security of Your Personal Data

We use commercially acceptable means to protect your data, but no method is 100% secure.

Children's Privacy

We do not knowingly collect information from anyone under 13. If you become aware of such collection, contact us so we can delete the data. Parental consent may be required where legally necessary.

Links to Other Websites

We may link to external sites not operated by us. We are not responsible for their content or privacy practices. Please review their policies separately.

Changes to this Privacy Policy

We may update this Policy from time to time and will:

Post updates on this page

Notify you via email and/or prominent site notice

Review this page regularly. Changes are effective once posted.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: sales@aldevra.com

By visiting: https://www.aldevra.com/contact-us

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Your Consent

By using our site, you consent to our websites privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date.