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Dishroom Safety & Injury Prevention: How to Protect Staff, Prevent Workers’ Comp Claims & Avoid OSHA Violations

Summary

The dishroom is one of the highest-risk areas in any commercial kitchen

Between steam, chemicals, broken glass, wet floors, heavy racks, noise, and extreme temperatures, injury risk is constant. Most dishroom injuries are completely preventable with correct layout, equipment, training, and procedures.

This guide covers:

  • Top dishroom injury causes
  • Required OSHA protections
  • Steam & burn injury prevention
  • Chemical exposure protection
  • Slip/fall prevention
  • Repetitive motion & lifting safety
  • Noise exposure
  • PPE requirements
  • Emergency response procedures

WHY THE DISHROOM HAS ONE OF THE HIGHEST INJURY RATES IN FOODSERVICE

Common dishroom hazards operate simultaneously:

  • Extreme heat
  • Wet floors
  • Heavy racks
  • Slippery grease
  • Sharp objects
  • Chemical exposure
  • Pressurized water
  • Confined work zones

This combination creates:

  • High workers’ comp claims
  • High turnover
  • OSHA citations
  • Lost production hours
  • Staff burnout

TOP DISHROOM INJURIES BY CATEGORY

Hazard Type Most Common Injuries
Steam & Heat Burns, scalds
Chemicals Chemical burns, eye injuries, respiratory irritation
Slip & Fall Back injuries, concussions, fractures
Lifting & Repetition Shoulder tears, carpal tunnel, lower back strain
Glass & Sharps Lacerations, puncture wounds
Noise Hearing fatigue, long-term hearing damage

STEAM & BURN INJURY PREVENTION

High-Risk Areas:

  • Conveyor discharge
  • Door-type final rinse
  • Booster heater piping
  • Steam condensate return
  • Hood drip points

Required Controls:

  • Hood with proper capture
  • Steam shields where required
  • Insulated piping
  • Burn-resistant gloves
  • Clear machine opening SOP
  • No reaching into active rinse cycles
  • Lockout before cleaning

Burn incidents often result in:

  • OSHA recordable injuries
  • Long workers’ comp claims
  • Staff reassignment or loss

CHEMICAL EXPOSURE & SDS COMPLIANCE

Dishrooms use:

  • Detergents
  • Rinse aids
  • Degreasers
  • Delimers
  • Sanitizers

Required by OSHA:

  • SDS binder on-site
  • Proper secondary labeling
  • Eye wash station within required distance
  • Chemical splash goggles
  • Aprons & gloves
  • Locked chemical storage

Top Chemical Injury Causes:

  • Open containers left unattended
  • Improper chemical mixing
  • Injector leaks
  • Splashing while refilling
  • Untrained employees

SLIP, TRIP & FALL PREVENTION

Primary Causes:

  • Standing water
  • Grease accumulation
  • Clogged trench drains
  • Overspray from pre-rinse
  • Leaking machines

Required Controls:

  • Slip-resistant flooring
  • Adequate floor slope to drains
  • Regular drain cleaning
  • Anti-fatigue mats where allowed
  • No hose spray toward walkways
  • Immediate spill response SOP

Slip/fall injuries are the most expensive category of dishroom workers’ comp claims.

LIFTING, RACK HANDLING & ERGONOMIC SAFETY

Dishroom staff are at high risk for:

  • Repetitive stress injuries
  • Hernias
  • Disc compression
  • Shoulder tears

Required Controls:

  • No overloading racks
  • Push, never pull, loaded racks
  • Two-person loads for bulk wares
  • Proper rack cart height
  • Anti-fatigue mats
  • Mechanical conveyors when volume is high

GLASS, SHARP & BROKEN WARE SAFETY

Top Causes of Lacerations:

  • Finger-sorting broken glass
  • Loose knife loading
  • Broken glass in scrap troughs
  • Reaching into opaque soak tubs

Required Controls:

  • Broken glass hazard protocol
  • Cut-resistant gloves
  • Magnetic knife racks
  • Solid scrap screens
  • No hand-sorting of broken glass

NOISE EXPOSURE AT CONVEYOR & FLIGHT MACHINES

High-volume dishrooms routinely exceed:

  • 85 dBA for continuous exposure

Risks:

  • Hearing loss
  • Fatigue
  • Communication failure
  • Increased accident rate

Controls:

  • Sound attenuation panels
  • Enclosed pulper housings
  • Hearing protection where required
  • Routine noise exposure monitoring

BIOLOGICAL & CONTAMINATION PROTECTION

Dishrooms handle:

  • Raw protein residue
  • Bodily fluid-contaminated wares (healthcare)
  • Biofilm-laden drains

Controls:

  • Proper PPE
  • No bare-hand drain cleaning
  • Bio-hazard disposal protocols
  • Dedicated red-tag cleaning tools

REQUIRED DISHROOM PPE (BY ROLE)

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Role Required PPE
Dish Machine Operator Heat gloves, apron, eye protection
Pre-Rinse Operator Waterproof apron, splash goggles
Chemical Handler Goggles, chemical gloves, face shield
Pulper Operator Cut gloves, hearing protection
Maintenance Lockout kit, voltage-rated gloves

EMERGENCY RESPONSE PROCEDURES

Every dishroom must have:

  • Chemical spill containment
  • Emergency eye wash access
  • Burn treatment kits
  • Electrical lockout procedures
  • Slip/fall incident reporting
  • Emergency shutdown SOP

OSHA & REGULATORY FRAMEWORK

Dishrooms fall under:

  • OSHA General Industry Standards
  • Hazard Communication (1910.1200)
  • PPE Standard (1910 Subpart I)
  • Electrical Safety
  • Confined Work Area Guidelines

Failure to comply results in:

  • Citations
  • Fines
  • Increased insurance premiums
  • Liability exposure

PREVENTIVE DESIGN FEATURES THAT REDUCE INJURIES

  • One-way dirty-to-clean flow
  • Adequate aisle clearance
  • Proper rack height
  • Non-slip floor coatings
  • Curbs between wet & dry zones
  • Splash guards
  • Steam hoods
  • Noise barriers

WHY A DEALER MATTERS FOR SAFETY

A professional dealer:

  • Prevents unsafe spacing
  • Selects ergonomic equipment
  • Designs splash control
  • Coordinates hood placement
  • Matches machine height to rack carts
  • Reduces lifting loads
  • Eliminates blind spots

Online equipment purchases do not evaluate safety risk.

BOTTOM LINE

Dishroom injuries are not random accidents.
They are predictable failures of layout, equipment selection, utilities, training, or maintenance.

A safe dishroom is:

  • Engineered for steam control
  • Designed for water containment
  • Built around ergonomic movement
  • Protected from chemical exposure
  • Supported by PPE & training
  • Maintained with discipline
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