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Water Hardness Risk Chart for Ice Machines

Water sample in a test tube used for hardness analysis

Summary

Units:

  • gpg = grains per gallon
  • ppm ≈ gpg × 17.1

Hardness Range Approx. ppm Risk Level for Ice Machines What You’ll See Recommended Treatment Cleaning & PM Guidance
Unknown / Not Tested ? ⚠️ Unknown Risk Results vary – cloudy ice, inconsistent taste, scale in some areas, none in others Do a basic water test before choosing filtration Don’t finalize equipment or filters until baseline water data is known
Soft (0–3 gpg) 0–50 ppm 🟢 Low Risk Clear ice, minimal scale, mostly taste/odor issues Carbon filtration for taste, odor, chlorine removal Annual filter changes + semi-annual sanitation
Moderate (4–7 gpg) 70–120 ppm 🟡 Moderate Risk Light white film on plastic, minor scale in kettles/dish area Carbon filtration with scale inhibitor sized to ice machine capacity Semi-annual filter changes + semi-annual sanitation; monitor evaporator plates for early scale
Hard (8–14 gpg) 140–240 ppm 🟠 Moderate–High Risk Visible white scale on faucets, dish machines, and ice machine components; cloudy ice High-capacity scale-reducing filtration specifically designed for ice machines; consider pre-treatment Filter changes based on manufacturer spec (often 3–6 months) + more frequent descaling; document for warranty
Very Hard (15+ gpg) 250+ ppm 🔴 High Risk Heavy scale, frequent element and valve failures, rapid performance loss, short equipment life Reverse osmosis (RO) with blending + carbon pre-filtration; may need whole-building or dedicated treatment Aggressive scale control program, strict PM schedule, documented service to protect warranty

  • Soft water: focus on taste & warranty protection with standard carbon filters.
  • Moderate: treat as “must-have” filtration plus scale inhibitor, not optional.
  • Hard / Very Hard: position RO or heavy-duty scale control as risk mitigation, not an upgrade.
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