Aldevra FAQs & Support Center

Question 1

What does Aldevra do?

Accepted Answer

Aldevra has two main divisions: We are a commercial foodservice equipment dealer. We provide professional services to the federal government.

Question 2

Who does Aldevra serve?

Accepted Answer

Our foodservice equipment division serves the federal government, restaurants, restaurant chains, schools, universities, hospitals, healthcare facilities, convenience stores, and other commercial customers. Our professional services division supports federal agencies, including the VA, DoD, and HHS.

Question 3

How can I contact Aldevra for more information?

Accepted Answer

You can contact Aldevra at sales@aldevra.com, call (269) 350-1337, or use our contact form at /contact-us.

Question 4

What services does Aldevra offer beyond equipment sales?

Accepted Answer

We offer installation and preventive maintenance services.

Question 5

Is Aldevra a certified government contractor?

Accepted Answer

Yes. Aldevra is registered in SAM.gov (UEI WF95AG13LN37) to do business with the federal government and is certified by the Small Business Administration as an 8(a) small disadvantaged business and a service-disabled veteran-owned small business (SDVOSB).

Question 6

What government contract vehicles does Aldevra use?

Accepted Answer

Our main contract vehicles include: GSA Multiple Award Schedule (MAS) GS-07F-175AA (SINs 325612, 333241, 333415REM, 335220, 541330ENG, 541611, 561110, 561210FAC, 561320, and OLM); VA Federal Supply Schedule (FSS) 65IIA 36F79723D0090; GSA OASIS+ 8(a): 47QRCA25DA035, SDVOSB: 47QRCA24DV093, TSB: 47QRCA25DS267; USACE Non-AE Construction Management Services MATOC W912QR24D0017.

Question 7

How can I purchase from Aldevra through GSA?

Accepted Answer

You can purchase through GSA Advantage at https://www.gsaadvantage.gov/advantage/ws/search/advantage_search?q=24:5ALDEVRA&searchType=1&db=0

Question 8

Does Aldevra offer bulk pricing for government agencies?

Accepted Answer

Yes. Special pricing and discounts are available for large-quantity government purchases.

Question 9

Is Aldevra a GSA-approved vendor?

Accepted Answer

Yes. You can find Aldevra on GSA Advantage and GSA eLibrary.

Question 10

What types of kitchen equipment does Aldevra provide?

Accepted Answer

You can browse our full range of kitchen equipment at our Online Shop at https://shop.aldevra.com

Question 11

Does Aldevra install kitchen equipment?

Accepted Answer

Yes. Installation services are available for government and commercial clients.

Question 12

What medical equipment does Aldevra supply?

Accepted Answer

Aldevra supplies sterile storage cabinets, Riester diagnostic instruments, PHS West transport and storage solutions, medical-grade refrigerators and freezers, ice machines, ice and water dispensers used in healthcare, as well as medical shelving and carts.

Question 13

Is Aldevra's healthcare equipment FDA-approved?

Accepted Answer

Our offerings adhere to relevant guidelines to ensure safety and performance in healthcare settings. Not all equipment requires individual FDA approval.

Question 14

How do I get a quote or request a consultation?

Accepted Answer

Contact us at sales@aldevra.com or use our Contact Form at /contact-us.

Question 15

Does Aldevra offer installation services for kitchen and medical equipment?

Accepted Answer

Yes. Full-service installation is available for all major equipment categories.

Question 16

How do I schedule maintenance or repairs?

Accepted Answer

Contact Aldevra's support team to book routine or emergency service calls.

Question 17

What are the benefits of preventative maintenance?

Accepted Answer

Preventative maintenance helps reduce equipment downtime, extend product lifespan, ensure safety, improve efficiency, maintain warranty compliance, and lower long-term repair costs.

Question 18

What certifications does Aldevra have?

Accepted Answer

Aldevra holds several certifications: 8(a) Small Disadvantaged Business certified by the U.S. Small Business Administration; Service-Disabled Veteran-Owned Small Business (SDVOSB) certified by the U.S. Small Business Administration; Disability-Owned Business Enterprise (DOBE) certified by Disability:IN; and State and Local Certifications in multiple states including Arizona, Illinois, Louisiana, Maryland, Massachusetts, Michigan, New York, North Carolina, Ohio, Virginia, Washington, and Wisconsin.

Question 19

How does Aldevra ensure compliance with federal procurement laws?

Accepted Answer

Aldevra complies with all applicable Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and agency-specific rules. We maintain active registration in the System for Award Management (SAM.gov), use compliant procurement systems, track subcontracting limits, and regularly train staff on federal contracting laws and ethics.

Question 20

Is Aldevra a minority-owned or veteran-owned business?

Accepted Answer

Yes. Aldevra is both Black-owned and a Service-Disabled Veteran-Owned Small Business (SDVOSB).

Question 21

Does Aldevra offer scholarships or community programs?

Accepted Answer

Yes, Aldevra sponsors the Lorenzo Marshall Scholarship, named in honor of the late brother of Aldevra's founder, Rodney Marshall. This scholarship supports high school seniors from the Kalamazoo and Battle Creek areas who demonstrate academic promise, athletic involvement, and financial need. Beyond scholarships, Aldevra actively engages in community outreach initiatives, partners with local organizations to support underserved communities and military families, and offers a paid internship program at our Kalamazoo headquarters.

Question 22

How do I apply for a job at Aldevra?

Accepted Answer

To apply for a career or internship at Aldevra, visit our Open Positions page at https://aldevra.com/open-positions/ to view current opportunities and submit your application. If you need assistance, contact our HR team at HR@aldevra.com or call (269) 350-1337. For more information about our company culture and career opportunities, visit our Careers page at https://www.aldevra.com/careers.

Question 23

Does Aldevra partner with other businesses?

Accepted Answer

Yes. You can learn more about partnering with us at https://www.aldevra.com/contact-us.

¿Tiene preguntas? Tenemos respuestas

Categorías de preguntas frecuentes

Preguntas generales sobre Aldevra

Contratación gubernamental

Equipo de cocina y cuidado de la salud

Servicios
(Instalación, mantenimiento y reparación, soporte de instalaciones)

Certificaciones y cumplimiento

Comunidad, carreras y asociaciones

¿Aún tienes preguntas?