Summary
Delivery Receipt • Carrier Inspection • Claim Protection Form
Purpose:
This checklist documents the condition of the ice machine and related equipment at the moment of delivery. Freight damage that is not properly documented before the driver departs is commonly denied by carriers and manufacturers.
Shipment Identification
- Carrier Name: __________________________________________
- Freight / Tracking Number: _____________________________
- Bill of Lading (BOL) Number: ___________________________
- Delivery Date: _________________________________________
- Delivery Time: _________________________________________
- Receiving Location: ___________________________________
- Driver Name (if available): ___________________________
Equipment Being Received
- Manufacturer: ________________________________________
- Model Number: _______________________________________
- Serial Number (if visible): ___________________________
- Ice Type: ☐ Full Cube ☐ Half Cube ☐ Nugget ☐ Flake ☐ Dispenser
- Number of Crates / Pallets Received: __________________
- Bin Included: ☐ Yes ☐ No
- Accessories Included (Filtration, pump, panels, etc.):
Trailer & Handling Conditions
(Inspect Before Unloading if Possible)
☐ Trailer interior dry
☐ No visible water intrusion
☐ No chemical odors present
☐ Load properly secured
☐ No visible shifting of freight
☐ No crushed or collapsed freight near shipment
If any issue observed, photograph immediately.
Exterior Crate / Packaging Inspection
(Before Uncrating)
☐ No holes or punctures
☐ No crushed corners
☐ No broken pallet boards
☐ No exposed internal equipment
☐ No water staining
☐ No visible tipping or impact marks
☐ Orientation arrows followed
☐ “This Side Up” labels intact
Photographs taken: ☐ Yes ☐ No
(Photos must show all sides of crate.)
Uncrating Authorization
☐ Authorized to uncrate on-site
☐ Uncrating NOT permitted at delivery location (note on BOL)
If uncrating is NOT permitted:
Carrier must still acknowledge any visible exterior damage on the delivery receipt.
Internal Equipment Inspection
(If Uncrating Is Allowed)
☐ Frame straight and not twisted
☐ No bent panels
☐ No cracked evaporator surfaces
☐ No crushed refrigeration lines
☐ No oil residue (indicates refrigerant leak)
☐ No loose internal components
☐ Bin interior intact
☐ Door hinges and seals intact
High-Risk Damage Indicators
(These Often Cause Hidden Failure Later)
Mark all that apply:
☐ Unit tipped at any point
☐ Forklift tine puncture
☐ Crate dropped
☐ High-impact corner damage
☐ Broken caster mounts
☐ Bent compressor mounts
☐ Refrigerant odor detected
☐ Ice bin welds cracked
Any item checked above requires IMMEDIATE claim documentation.
Delivery Receipt & Bill of Lading (BOL) Notation
(This Is the Legal Protection Step)
☐ Delivery receipt NOT signed yet
☐ All damage notes written clearly on BOL
☐ Photos attached to BOL record
☐ Driver acknowledged damage notation
☐ “Subject to inspection” added if internal damage could not be verified
Exact BOL Damage Notation Written:
Receiving Determination
☐ Accepted with no visible damage
☐ Accepted with noted damage (claim required)
☐ Refused due to severe damage
If refused, reason for refusal:
Immediate Notification Log
☐ Aldevra notified
☐ Installer notified
☐ Freight carrier claims desk notified
☐ Manufacturer notified (if required)
Time of first notification: ___________________________
Signatures
Receiving Representative:
Name: _______________________________________________
Signature: __________________________________________
Date / Time: ________________________________________
Carrier Driver:
Name: _______________________________________________
Signature: __________________________________________
Date / Time: ________________________________________
CRITICAL FREIGHT CLAIM NOTICE
Freight claims are commonly denied when:
- Damage is not written on the BOL
- Photos are not taken immediately
- The delivery receipt is signed “clear”
- The driver is released before documentation
Once the driver leaves, liability often shifts to the receiver.
